Privacy Policy

Last Updated: 15 October 2026

Welcome to Trendy Gadgetz, an online shopping platform operated by SARVAPURCHASE PRIVATE LIMITED.

We respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit or shop on our website.

This policy applies to www.trendygadgetz.com, including its product pages, shopping cart, checkout, customer accounts, and contact forms.

1. Information We Collect

We may collect different types of information depending on how you interact with our website.

1.1 Personal Information

When you register, place an order, or contact us, we may collect:

• Full name
• Email address
• Mobile or telephone number
• Billing address
• Shipping and delivery address
• Account login information
• Order and purchase details
• Customer support messages

1.2 Payment Information

Payments may be processed through secure third-party payment gateway providers.

Depending on the payment method, the payment provider may process card details, UPI information, or other payment credentials.

We may receive transaction references, payment status, payment method details, and other information required to manage orders, refunds, and payment disputes.

We do not require customers to disclose their banking passwords, UPI PINs, or OTPs to our customer support team.

1.3 Technical Information

When you browse our website, technical data may be collected automatically, including:

• IP address
• Browser type and version
• Device and operating system information
• Pages visited and interactions
• Approximate location derived from IP address
• Referring website information
• Cookie and session identifiers

2. How We Use Your Information

We use personal information for legitimate business purposes and as permitted by applicable law, including:

• Processing and confirming orders.
• Managing payments and refunds.
• Arranging shipping and delivery.
• Providing order status updates.
• Responding to customer enquiries.
• Managing customer accounts.
• Preventing fraudulent transactions.
• Improving website functionality.
• Maintaining records required by law.
• Sending promotional communications where permitted.

We aim to use personal information only for the purposes disclosed to you or otherwise permitted by applicable law.

3. Customer Accounts

Customers may have the option to register an account on Trendy Gadgetz.

Account information may include your name, email, saved addresses, order history, and account preferences.

Customers are responsible for keeping their account credentials confidential. Please contact us if you suspect unauthorized access to your account.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to support shopping functionality and improve user experience.

Cookies may be used for:

• Maintaining shopping cart contents.
• Remembering login sessions.
• Saving website preferences.
• Supporting checkout functionality.
• Measuring website performance and usage.
• Supporting advertising, where enabled.

You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect shopping cart, checkout, or account functionality.

Where required by law, we will obtain appropriate consent before using non-essential tracking technologies.

5. Sharing of Personal Information

We may share relevant personal information with trusted service providers when necessary to operate our website, fulfil orders, or provide support.

Such providers may include:

• Payment gateway service providers.
• Courier and logistics partners.
• Website hosting and technical support providers.
• Email and communication service providers.
• Analytics and fraud prevention providers.
• Professional advisers or authorities where legally required.

We do not sell customer personal information to third parties for monetary consideration.

Service providers are expected to handle information in accordance with applicable privacy and security requirements.

6. Data Security

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

Such measures may include secured website connections, restricted administrative access, software updates, and appropriate service provider security controls.

No internet-based system can guarantee absolute security. Customers should also use strong passwords and avoid sharing sensitive login information.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this policy, including order processing, customer support, accounting, legal compliance, fraud prevention, and dispute resolution.

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to legal retention obligations.

8. Your Privacy Rights

Subject to applicable Indian data protection laws and relevant legal requirements, you may have rights relating to your personal information.

These may include the ability to:

• Request information about how your personal data is handled.
• Request correction of inaccurate information.
• Request updating of incomplete or outdated information.
• Request erasure of eligible personal information.
• Withdraw consent where processing relies on consent.
• Raise privacy-related concerns or grievances.

Certain requests may be limited by legal, contractual, security, or recordkeeping obligations.

To submit a privacy-related request, please contact us using the details provided at the end of this policy.

9. Marketing Communications

We may share information about products, special offers, discounts, and promotions where you have opted in or where otherwise permitted by law.

Customers can request to stop receiving optional promotional communications by using an available unsubscribe option or contacting our support team.

Essential order confirmations, transaction notices, and service-related communications may still be sent where necessary.

10. Third-Party Websites

Our website may contain links to external websites, payment services, or social media platforms.

These third-party websites operate under their own privacy policies and terms of use.

We encourage customers to review those policies before providing personal information.

11. Children's Privacy

Our website is intended for general online shopping and is not specifically directed toward children.

Where parental or guardian consent is required under applicable law, personal information relating to children will be handled subject to those requirements.

Parents or guardians may contact us if they believe a child has submitted personal information without appropriate authorization.

12. International Data Processing

Some service providers may operate systems or infrastructure outside India.

Where personal information is processed or transferred internationally, we will seek to comply with applicable legal requirements concerning such processing.

13. Order and Transaction Records

We may maintain order history, invoices, payment references, shipping information, and customer communications.

These records help us provide customer support, process returns and refunds, resolve disputes, and satisfy applicable accounting and tax obligations.

14. Contact Forms and Enquiries

When you submit a message through our Contact Us page, we may collect the information provided in the form, including your name, email address, phone number, and enquiry details.

We use this information to review your request, respond to your message, and provide relevant assistance.

15. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our business operations, website technologies, or applicable legal requirements.

The revised policy will be published on this page with an updated effective date.

16. Contact and Privacy Enquiries

If you have questions about this Privacy Policy, the use of your personal information, or your privacy rights, please contact our support team.